Terms & Conditions

Gwyneth and Richard Williams are the owners of the property. The hiring contract is between the Hirer and the Owners of the property for which the booking is made and incorporates the conditions set out below:

Bookings cannot be accepted from persons under the age of 18.

We will hold a provisional booking for 2 days, allowing you time to complete the booking form and send a deposit, after this time the dates will be re-released.

A non-refundable deposit of 20% is required to secure the booking, with remaining balance due as per the date on the booking form. (Usually 6 weeks before the commencement of the holiday. The full amount is payable if the holiday date is less than 6 weeks from booking.)

Non payment of the balance of the rent on or before the due date shall be construed as a cancellation of the contract by the Hirer.

Guests are requested to arrive after 4pm and depart before 9.30am unless by prior arrangement.

Please telephone Gwyneth Williams (01981 580442 or 07817 681996) the day prior to arrival to arrange door keys etc.

The Wain House is strictly non smoking.

Dogs are welcome by prior arrangement with an additional charge of £20 per dog (max 2 dogs) and must be  kept under control & not be left alone in the property at any time, strictly no dogs in the bedrooms or on the furniture. Please clear any dog foul & deposit in the bin thank you.

Guests are responsible for taking all reasonable care of the property and its contents during the stay and for leaving these in a clean and tidy condition in which they found it on departure(except linen and towels to be laundered).

Any damages or breakages in the property are the joint responsibility of you and the members of your party that have caused the damage or breakage or any exceptional cleaning that may be required.  A security deposit of £50 (to cover such costs) is payable with final balance and this will be refunded a week after departure, assuming there are no issues.

Minor breakages are not usually charged for being reasonable wear and tear but the hirer must report any damage before departure.

A charge of £20 will be levied if keys are taken from the property on departure; this is for replacements and inconvenience.

The property must be securely locked when you and the members of the party are out and care taken not to expose the property to any fire risk or other risk such as flooding. You and each one of the members of your party are responsible for acting in a responsible manner during the holiday period.

It is the Hirer’s obligation to permit the owners reasonable access to the property to carry out any urgent maintenance,(we will obviously respect your right to privacy and confidentially and accommodate any reasonable request as to timing arrangements in this), not to sub let or share the property except with group members noted when booking. The maximum number of persons allowed at the property is clearly stated and must not be exceeded. (Owners reserve the right to terminate the hire without notice and without refund in case of a breach of this condition)

Cancellation (we recommend you obtain appropriate holiday insurance)

If you let us know more than 6 weeks before arrival that you wish to cancel your booking, you will simply forfeit the non-refundable deposit.  With 4-6 weeks notice of cancellation will incur the loss of 50% of the total cost.  If you cancel within 4 weeks of arrival you will be liable for the full balance of the hire charge.  We will always endeavour to re-let at short notice for a reduced rate and reimburse you the rate obtained.

In the unlikely situation, of any unforeseen reason, the property is unavailable (i.e. in case of fire, flooding) and a confirmed booking has to be cancelled, we will return to the you any monies paid, where upon our liability will cease and the guest shall have no further claim.  We strongly recommend that you obtain appropriate holiday insurance.

We provide all information and all statements are made in good faith and check, so far as is reasonable.  We shall not be liable for any loss or damage resulting from information given, or statements made whether orally, or in writing.

Parents must take full responsibility for the well being and supervision of their children during their stay. It is the parent’s responsibility to inspect the property and garden immediately and note any possible hazards.

Check the layout of the holiday property so that in an emergency you can get out quickly and easily.

We ask that our guests behave with regard for others.  Any anti- social behaviour will not be tolerated and the owners can request that guests leave should this be the case.  The Hirer will remain liable for the whole cost of hire and no refund will be due.

All bed linen is provided; pillows, duvets, covers, sheets and 2 towels/person (bath towel and hand towel).

Tea towels and oven gloves are provided.

Cot linen is not provided.

Electricity and central heating are included in the price quoted.

You agree that as the property is used for short-term hire as holiday accommodation, it is exempt from security of tenure under the Rent Acts.

The Owner shall not be liable to the Hirer or third parties for any death, personal injury, accident, cancellation, damage or loss of your personal property, expense or inconvenience, which may be suffered, incurred, arise out of or in any way connected with the rental. No term of the Contract is enforceable under the Contracts (Rights of The Third Parties) Act 1999 by a person who is not a party to the Contract.